I paid, but Premium is not active. What should I do?

First check that your payment completed and that you are logged in to the correct Renthaven account.

1. Open Settings → Billing and check your status.
2. Open Invoices and check the order's payment status.
3. Is the payment still open? Use the option to continue payment if it is available.
4. Did the payment fail, expire or get cancelled? Use the available retry option.
5. Has the money already been debited? Contact support before paying again.

For a Google Play purchase, also check the Google account you used and the Google Play purchase confirmation.

Email [email protected] with your Renthaven account address, payment date and order or payment reference. Do not send passwords, full card details or online banking credentials.