What if a listing disappears or its details are incorrect?

A home may be rented quickly or removed from its original website. An earlier match does not mean the home is still available.

Reopen the original listing and check whether the provider moved or removed the page. If you already applied, ask the provider for the status of your application.

Check the information and any extra charges with the original provider. Ask the landlord or agent for clarification before relying on an unclear amount or detail.

You can report an incorrect match to Renthaven at [email protected]. Include the Renthaven match link, the original listing link and a brief description of the difference. Renthaven cannot confirm availability or selection on the provider's behalf.